Last updated: 14th September 2023
At Mudava.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our online consultation services. By using our website and services, you consent to the practices described in this policy.
1. Information We Collect
We collect two types of information from visitors and users of Mudava.com:
a. Personal Information: This may include your name, email address, phone number, and other identifiable information provided voluntarily when you register for an account, request online consultations, or make inquiries.
b. Non-Personal Information: We collect non-personal information, such as your IP address, browser type, and operating system, through the use of cookies and similar technologies when you visit our website. This information helps us improve our website and services.
2. How We Use Your Information
We use your personal information for the following purposes:
a. Providing Services: To offer and administer our online consultation services, including appointment scheduling and communication with our healthcare professionals.
b. Customer Support: To respond to your inquiries, requests, and provide support as needed.
c. Improving Services: To enhance the quality of our services, we may analyze non-personal information and user feedback.
d. Legal Obligations: To comply with applicable laws and regulations, including reporting to health authorities when required.
3. Data Security
We take the security of your personal information seriously and employ industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:
a. Service Providers: We may share your personal information with third-party service providers who assist us in delivering our services (e.g., payment processors, IT support).
b. Legal Compliance: We may share your information when required to comply with legal obligations, protect our rights, or respond to lawful requests.
c. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
5. Your Choices
You have the following rights regarding your personal information:
a. Access and Correction: You can access and update your personal information by logging into your account or contacting us.
b. Marketing Communications: You can opt-out of receiving marketing emails from us by following the unsubscribe instructions provided in the emails.
6. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us, and we will promptly delete it.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].
By using Mudava.com’s services and website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.